Accessing TeleHealth
Instructions on how to have a TeleHealth appointment
If your Psychologist has agreed on a phone consult for your next appointment, they will call your phone at the scheduled time, simple as that!
If you would like to have a video conference session, you will receive a text message link to the appointment. It will come from the same number you receive your reminder texts from. Simply click on the link and you will be able to join the ‘call’.
Please note that video conference calls use your internet Data. If you only have limited Data on your internet plan, or you do not have access to internet, a standard phone call will be needed for your appointment instead.
Our Team
Dr Nina Cook - Director
Clinical Psychologist (BPsych Hons; DPsych Clin[Child Specialisation])
Nina’s 16-year career began as a psychologist working with young people in public mental health clinics before moving into private practice, where she works with people across the life span. She is skilled in several evidence-based therapies, used interchangeably depending on a person’s needs, including Cognitive-Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Schema Therapy, and Eye-movement Desensitisation and Reprocessing (EMDR). Nina values the opportunity to hear clients’ stories and reach a shared understanding of what causes their distress. She believes in the power of the therapeutic relationship as the foundation for change, providing the secure base from which a person can challenge themselves to think and behave differently. Her interests are broad and varied but her training and clinical experience have prepared her to work particularly well with people whose difficulties have their basis in unresolved childhood issues.
Ms Jordana Edwards - Director
Clinical Psychologist (BPsych Hons; MPsych Forensic)
Jordana’s 15-year career began as a psychologist in the Mental Health Diversion Courts within Correctional Services, before moving into private practice 10 years ago. She has extensive experience working across the life span, treating the full range of psychological problems. She is highly skilled in evidence-based therapies, including Cognitive-Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Schema Therapy, and Eye Movement Desensitisation and Reprocessing (EMDR). Jordana is committed to developing a deep understanding of each person’s needs. She has a proven ability to build strong, compassionate therapeutic relationships, which enables her to help people develop a greater understanding of themselves, improve their mood, or challenge the way they think and behave. Jordana enjoys working with all people but has a special interest in helping people to effectively manage trauma.
Dr Alexandra Osborn - Director
Clinical Psychologist (BHSc Hons; MPsych Clinical/PhD)
Alexandra’s 13-year career as a psychologist began as a researcher at the University of Adelaide, before moving into clinical work at Child and Adolescent Mental Health Services (CAMHS). For the past 10 years she has worked in private practice seeing people across the life span who are experiencing a wide range of mental health problems. Alexandra customises treatment to each person’s needs and is highly experienced in a range of evidence-based therapies, including Cognitive-Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Mindfulness-based Cognitive Therapy, Schema Therapy, and Eye-movement Desensitisation and Reprocessing (EMDR). She loves to help people develop a greater understanding of themselves and their experiences, and develop new patterns of thinking, feeling and behaving. She has a special interest in working with anxiety disorders and trauma.
Dr Kathy Fogarty - Director
Clinical Psychologist (BA Hons; MPsych Clinical/PhD)
Kathy’s 11-year career as a psychologist began in private practice and for the past five years she has also worked part-time in a government adult mental health clinic. She works mainly with adolescents and adults, using a range of therapeutic approaches, including Cognitive-Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Mindfulness-based Cognitive Therapy, Schema Therapy, Mentalization-based therapy and Eye-movement Desensitisation and Reprocessing (EMDR). She especially values helping people who have struggled over a life-time with emotional and behavioural problems with origins in earlier life, helping them change long-term patterns in order to improve their lives in the present. She brings warmth, compassion and humour to her therapeutic work.
Ms Bianca Tattoli
Clinical Psychologist (MPsych Clinical)
Bianca’s 12-year career as a psychologist has spanned a range of settings, including private practice, schools, child protection and the Child and Adolescent Mental Health Service (CAMHS). She is passionate about working with adults, young people and families and uses a flexible, playful approach as she engages people in evidence-based therapies, such as Cognitive Behavioural and Acceptance and Commitment Therapies. These therapies are adaptable to support people experiencing a wide range of psychological difficulties. With extensive experience in school settings, Bianca is highly skilled at helping students, and can provide formal Intellectual and Educational Assessments. She deeply values developing an understanding of each person, and how their experiences shape their thoughts, feelings, behaviours and relationship patterns. She believes that gaining insight and awareness fosters change, and works in a warm, empathic way to help people achieve this.
Ms Nyssa Brolese - Currently on leave
Clinical Psychologist (BHSc Hons; MPsych Clinical)
Nyssa’s 16-year career as a psychologist has given her extensive experience and skill in working with young people at Child and Adolescent Mental Health Services (CAMHS), where she continues to work as a Senior Clinical Psychologist. In private practice, she sees people from across the life span, and is highly skilled at working with a wide range of psychological problems. Nyssa draws on techniques from Cognitive Behavioural Therapy (CBT), Trauma-Focused CBT (TF-CBT), Acceptance and Commitment Therapy (ACT), Motivational Interviewing and phase-based treatment of trauma to provide a tailored approach to each person’s needs. She values working collaboratively and compassionately to help people develop a deep understanding of their problems, goals, and the connection between current difficulties and past experiences.
Ms Sandra English
Clinical Psychologist (MPsych Clinical, BTeach Junior Primary, BEd)
Sandra’s 10-year career as a psychologist began with working at Child and Adolescent Mental Health Service (CAMHS) and in a private practice setting with people across the life span. She has also worked at a school as a school psychologist. Alongside her qualification as a psychologist, Sandra is also a registered primary school teacher. As a psychologist, Sandra is competent in a range of evidence-based therapies, including Cognitive-Behaviour Therapy (CBT), Mindfulness-Based Cognitive Therapy (MBCT) and Acceptance and Commitment Therapy (ACT). Sandra endeavours to build a supportive and collaborative relationship with people of all ages by tailoring treatment to suit the person’s needs and desired therapeutic goals.
Fees and Conditions
Medicare rebates available
A person can access up to 10 sessions each year with a psychologist if they have a Mental Health Treatment Plan prepared by a GP or psychiatrist. Medicare provides a rebate toward the cost of the session.
The up-front cost to you will be $250 a session. Medicare will then refund you $129.55 per session. You can claim this refund on the spot.
Engaging Minds Clinical Psychology does not offer bulk-billing.
Most private health funds also provide rebates for psychological services if the person is not eligible for a Mental Health Treatment Plan. Please ask your particular fund about the rebate they provide for psychological consultations.
Cancellations or Non Attendance
We know we get the best results for our people when we spend regular time together. That's why our first preference is always that you keep your in-person appointment.
We understand that life happens so we offer telehealth appointments (phone or video) if you can't make it into the clinic. But if cancelling your appointment is unavoidable we ask that you let us know by 10am the business day before your appointment.
This lets us do two things:
1. Arrange another time with you to continue your therapeutic treatment plan; and
2. Give someone else the opportunity to continue their work with us.
If you choose to cancel at short notice the cancellation fee will be 100% of the cost of the session. Please note there is no Medicare rebate for a cancelled appointment fee.
Confidentiality
Any information you disclose to a psychologist is confidential. This means that the psychologist will not share any information about you to another person unless you give your permission. There are some exceptions to this. If the psychologist thought you were at risk of harming yourself or another person, then she has an obligation to disclose the minimal amount of information necessary to try and prevent that from happening. Also, if the psychologist believes a child or teenager may be, or has been subject to physical, sexual or emotional abuse or neglect, then they must report this to the authorities by law. Psychologists must also report unregistered firearms.
Process for referrals
GPs and psychiatrists: Please address referrals to Engaging Minds Clinical Psychology
Fax: 8317 6838 or email: admin@engagingminds.com.au.
For Medicare referrals, both the referral letter and a copy of the Mental Health Treatment Plan are appreciated. Please also specify the number of sessions you have approved.
